He was going to another place in Janesville, but their service started to really bite. I asked around in a few people suggested Wolter. I stopped by gave him a look, went back to my house did a few things with my Jacuzzi took some photos …
read moreThank you so so much for such a nice review. We are glad that you found us. We will continue to work to earn your business.
I have been shopping at Wolter pools and Spa for years. They are very helpful with anything I have questions about or need to buy. I love the staff, their honesty, and their products are much better than competitors. Their floor room has…
read moreApril,
Thank you for such a nice review. We appreciate you and will keep working to earn your business.
The easiest part of our whole pool install was ordering the cover and having it installed by Wolters. They were very responsive to emails and phone calls, once our concrete was finished they measured the pool the next day, ordered the cover…
read moreDerek,
Thank you for such a nice review. Its wonderful when things go right, from ordering to shipping and then installation. We try hard for this with every customer. Were happy that you had a great experience and look forward to seeing you in our store this spring.
Kim W.
Wolter Pool tested my water and made
Suggestions to balance the water prior to
Closing for the season.
Rod, thank you for your 5 star review. We sincerely appreciate it.
Nancy is so kind. Good customer service is hard to find these days. Keep her. BTW... price for product that was in-stock definitely a great score too!
I agree Amanda! She is a keeper! Thank you for your great review. We are happy that you enjoyed your visit.
Very happy with your work as usual.
Thank you Dan! Have a great winter
Kris was so helpful in explaining pool care and had helpful tips
Thank you for letting us know that Chris was able to help you. We love to hear such wonderful feedback. Thank you also for the 5 stars.
Exceptional Service and Quality – Highly Recommend Wolter Pools and Spas!
I can’t say enough good things about Wolter Pools and Spas! Tom and his team were an absolute pleasure to work with. From start to finish, they went above and beyond…
read moreWhat a wonderful review!!! Thank you so much for taking the time to write this. Its so nice to hear feedback like this. We will share this with our team. We sincerely thank you. Enjoy your new pool.
Always exceptional, helpful and courteous.
Thank you so much for your 5 stars Deb. We appreciate you:)
Kim and the staff at Wolters were very informative and helpful with my pool needs.
Gene,
We are always happy to help! Im glad that we could get you up and running again. Thank you for such a nice review.
Friendly, knowledgeable staff. Always a pleasure!
Thank you Tom for taking the time to leave us a five star review. We really appreciate it!
Very courteous and knowledgeable of the products they sell.
Mark, Thank you for taking the time to give us feedback and 4 stars. We appreciate it.
We just got our first pool and had no clue what or how to maintain. Took our first water sample and they were amazing at helping, answering questions and guiding towards living a clear pool life. We will be back!
We are so happy that we could help you get comfortable with your new pool. Thank you for such a nice review. We look forward to seeing you again soon.
Very knowledgeable and friendly staff, handled all my pool issues with ease.
Thank you Karl. We are always happy to help. We appreciate the five stars also:)
So happy with our service! Tom was great with communicating and getting back to me whenever I had questions. Our new liner is beautiful and we are so happy! Would recommend 100%
Sally, thank you for taking the time to leave such a nice review. We are so happy that your liner is beautiful and the weather has cooperated so you can actually use the pool:)
Great folks and we’re moving right along. Very Helpful & Informative !!! Thank you !!
Robert, we are so glad that we could help. Thank you for reaching out and giving us a 5 star review.
Very friendly and helpful. Always give good directions and have proper products.
Thank you for taking the time to leave such a nice review:). Our team loves to hear positive feedback. 💕
Kim Wolter ….and her mom before her, have built a business of integrity, kindness and knowledge in the pool business.
Kim’s water testing employees have always been thorough in explanations of test results, well able to answer most all …
read morePat, thank you so much leaving such a nice review. We have always loved to see you walk through our doors:). We will keep working to make your experience the best it can be. Thank you 💕
When we couldn't find the 10-dollar part needed for our pool, online or in person, this team stepped up and made it happen. Thank you for the customer service.
We were happy to help. Thank you for the 5 stars and such kind words. Our team really appreciates it:).
Great customer service, knowledgeable, friendly, sharing their knowledge
John, we appreciate your kind words. That means a lot to everyone here. Thank you for the 5 stars as well. We’re glad that we could help .
Thanks much for making my day!
Ralph Vander Loop
Very happy to help:). Thank you for leaving us 5 stars. We appreciate it so much.
Wonderful staff. I get my pool water tested here about once a month and just follow their recommendations. The products are also very good.
Thank you so much for taking the time to leave such a nice review. Our team really appreciated the positive comments. Thank you
I’m glad that I chose Wolters Pools. They did an excellent job. The work was done on time and within budget. Additionally, Tom Larson has gone out of the way to make sure that we are satisfied with our pool, and we are.
Michael,
Thank you for giving us a 5 start review and leaving Tom such a nice review. We try to treat our customers as we would treat our family. We are very happy that your excited for your new pool. We wish for many happy occasions to be spent around it with family and friends.
We’ve been going to Wolter Pools for years! Always very friendly and helpful!
Rhonda,
Thank you for your kind words. We always love to hear that our customers are happy:). We appreciate the 5 stars as well💕
The guys always do impeccable job
Thank you for taking the time to leave us such a nice review. We sincerely appreciate it.
it’s easy to support a locally owned family business when they treat you like family always there for support and a helpful hand. I am not a first-time Customer Wolters Has been supporting R backyard fun For 20+ years
Kevin,
Thank you for taking the time to leave such a nice review:). We appreciate you
Wolter Pools always goes above and beyond for us.I talk to friends and family who also have them as there pool and spa specialists. They all say the same thing. They treat you like family and truly care. We love Kim and Tom and their entire…
read moreThank you for such kind words. We are celebrating our 60th Anniversary in business this year. After all these years, we have made great relationships and truly feel like we are taking care of family. We look forward to see you in the store:)
Fast and quick service.
We always bring our hot tub water here for testing. We've never experienced any issues and have always had a great experience.
Kim,
Thank you for your 5 star review. We appreciate your business and will work hard to keep it.
Great place, very helpful. Good to support local business!
Mathew, thank you so much for taking the time to give us a five star review and leave such a great review. Our company and our team sincerely appreciate it.
I got a new hot tub. Delivery was awesome. And people in store are knowledgeable and great to work with!!!!
Catlen,
Thank you for taking the time to give us a 5 star review. We appreciate your business and are always here to answer whatever questions that you may have.
I recently visited Wolter Pools showroom and was amazed at all the beautiful holiday displays especially the ornaments hanging from their Christmas tree and scented candles which will make wonderful gifts. All the staff were very welcoming…
read moreDiana,
We are glad that you stopped in. Thank you for sharing a review about our store. We have some fun ornaments for any occasion along with the best smelling candles. Please tell your friends.
I went to Wolter when my hot tub water was all messed up. I received knowledgeable advice and hands on help. The relayed precise instructions as to correct the issue. I highly recommend this business!
Roxanne, we really appreciate you taking the time to write such a nice review. We enjoy helping people figure out how to best maintain their spas and pools. We are here for you whenever you need us:)
Very knowledgeable and friendly.
Thank you for taking the time to leave us a 5 star review! We will continue to work to earn your business:).
Great to deal with
Eric,
Thank you for your 5 star review:). We appreciate you taking the time to leave it.
We’re glad that we could help you out today.
The only place I go to!
Laura, thank you for stopping in. We are glad that you found us and look forward to seeing you again:)
Always a pleasure to work with. Very knowledgable Professional staff.
Ken, thank you for your 5 star review!!! We sincerely appreciate it.
Very knowledgeable and professional!!!
Amy, Thank you so much for your kind words and 5 star review. We appreciate it so much.
Only place I shop for pool supplies excellent staff very friendly and helpful
Thank you for taking the time to leave us such a nice message. We appreciate you:)
Super helpful. Our party was able to go on with use of the pool because they actually stocked a part I called around for. Earned my business, saved the day! Thank you.
We are so happy that we could help. We hope to see you again soon.
Great service so far!
Joe,
Thank you for your business and for taking the time to give us a 5 star review. We sincerely appreciate it:)
I needed a pool pump to replace our old one. Wolter pools had the one i needed in stock and at a fair price. It was installed the next morning and i couldn't be happier. Fast service and friendly people. Thank you!
Tammy,
I’m so happy that we had what you needed and could get you taken care of quickly. Thank you for taking the time to leave us such a nice review:)
Three homes, all installations, maintenance and treatments done by Wolter Pool & Spa! Thank you to the ONLY folks we want to work with on our aquatics!
Sonya,
Thank you for taking the time to leave us such a nice review. We love you and your adorable family:).
Wolter’s has been incredibly helpful this first year as we learn to manage our new pool. I highly recommend them!
Kari, Thank you for your kind comments and 5 star review. We believe in teaching our customers the 3 step approach to pool care. Maintain a clear, clean pool vs fix one once it turns green. We look forward to seeing you in the store again.
Great company start to finish. Gets the job done right without over promising
Susan, Thank you for your 5 star review. We were happy to install a new liner for you and are glad that your able to still enjoy it this summer.
Extremely knowledgeable staff. She took the time to explain everything I needed to know about treating the water in my new spa.
They have an excellent inventory of chemicals and other supplies.
Bill, Thank you for taking the time to send such a nice review. Our team loves helping pool owners enjoy the best water possible. We will keep working to earn your business. Thank you
We put in a inground pool this summer and Tom and his team were fantastic! He walked us through all the steps which is very helpful when you have no clue about this process. And now I just bring in my water samples and they tell me exactly …
read moreSarah,
Thank you for your awesome review. We are so happy that you’re pleased with your new pool. We look forward to hearing about all the fun memories made by the pool:)
We are so excited about our new pool! Tom and team are informative and very professional. We wanted to keep our business local and Wolter Pools & Spas did not disappoint. Looking forward to a strong relationship for many years to come!
Michele, thank you for your 5 star review! We started as a local family business serving those in our community 59 years ago. We are staying true to that still today. Providing families with a fun safe place to gather and play is our goal. Enjoy your pool! It looks like the hot weather is coming this week:)
Best place to get pool or spa supplies and to have all your questions answered. Great team, highly recommended
Silvia, Thank you for your 5 star review.
We always love to see your smiling face walk through the doors:)
I just needed help getting the mesh cover off my 20x40 inground. It was done within two days of my call, and I was so grateful. Thanks Wolters!
I’m glad that we were able to help you. Thank you for your 5 star review . We appreciate you:)
Tom and his team are incredible! Whatever challenges they find, they keep at it until it's right! Thank you, Wolter Pools!
Mary,
Thank you for taking the time to give us a 5 star review. We appreciate you always.
Customer service is wonderful. We just bought a house and they came to open the pool. They were patient and explained anything we asked. Great business!
Thank you for your 5 star review and for taking the time to write such a kind comments.
Our experience with Wolter Pools and Spas has been nothing short of exceptional. When we decided to upgrade our pool with a new liner and automatic cover, we turned to Wolter based on their stellar reputation in the industry. And let me …
read moreJoseph,
What an amazing review that you took the time to write! Thank you so so much for your kind words. Our business is seasonal and we get so busy as people open their pools all at once. We really appreciate you letting us know when we hit our mark:). A sincere thank you from all of us here at Wolter Pool Co.
Always super knowledgeable and friendly. Highly recommended
Thank you for your 5 star review. It’s always a pleasure to see you walk in.
Excellent service
Thank you Deb. We appreciate you.
The staff at Wolter Pools has been so helpful in every way, from answering questions in store and over the phone as well as coming to my home to open and close my pool, checking out my equipment, etc. I highly recommend Wolter Pools.
Barb,
Thank you for your 5 star review. We really appreciate you taking the time to do this. Thank you for your kind words as well:)
Compliments to Tom and his staff in helping us to prep our above ground pool for an opening this spring. We always receive great service from Tom’s staff when we need assistance and we highly recommend to others as a trustworthy business…
read moreThank you so much for the 5 star review. Every day we strive to do our very best. We appreciate your confidence in us. Please remember that you can call anytime with questions.
Everything you need to keep your pool/spa running great is at Wolter Pool.
Mark, thank you for your great post. We appreciate you and your business.
Always extremely helpful
Anne, thank you for your kind words and 5 star review. We appreciate you
The gal who waited on me was nice and helpful
Ron,
Thank you for the 5 star review. We really appreciate your positive feedback.
Wolter Pools & Spa's staff are so accommodating, knowledgeable and professional! Our hot tub is over 20 years old and runs better than most of the new ones! We are so thankful for all their care and service.
Kevin, thank you for taking time to give us a 5 star review. We sincerely appreciate you and are thankful for wonderful customers like yourselves.
Happy Holidays to you and your family.
The guys were very knowledgeable and considerate. I always get good service from Wolters
Ken, thank you so much for taking the time to reply. We appreciate it so much. We will continue to train and educate our staff to keep up our service.
Excellent service.
Marge, thank you for the 5 star review and positive feedback. We sincerely appreciate it.
Wolters Pools has always been very helpful and does a very professional job...even in the dead of winter!
Thank you so much for taking the time to give a 5 star review! We really appreciate your positive comments. Thank you
We just bought a new Nordic hot tub from Wolters pools and spas and we could not be more happy with the whole experience. We are from Janesville and shopped from Rockford to Madison. We highly recommend Wolters! Huge thank you to the team.
John,
We are so happy that you had a great experience with our company. Our teams truly care about the customers that walk thru the door and try hard to meet the customers needs. Honestly , it has been challenging the last couple of years. It is really really nice to hear when we got things right and sent the customer home with a perfect fit! Thank you for sharing your experience. We will work hard to continue to earn your business.
Wolter Pools has been our pool store for almost 20 years! We would not trust any other business for repairs, chemicals, or services. They are the best!
Marcia,
Thank you for taking the time to reply and to give us a 5 star review. We really really appreciate you:)
Great service and super helpful, friendly staff!
Tammy, thank you for taking the time to review us and leave such a nice comment. We appreciate it.
Wolters Pools is the best! I appreciate the pleasant and knowledgeable staff. Customer service is top notch!
Lois, You have no idea how much we appreciate you taking the time to not only give us a 5 star rating, but to also say such nice things. I relay this to our employees and it puts a smile on everyone's faces. Thank you:)
Wolter Pools and spas was very helpful in picking out our first hut tub. They were very knowledgeable and have answered every question we've had before and after installation.
Eric,
Thank you for your 5 star review. We greatly appreciate you leaving such nice comments as well.
Great pricing and helpful employees!
Heather, thank you for taking the time to reply. We appreciate the 5 stars and nice comment. 🙂
I have been a customer of Wolter Pools for over twenty years. During this time I have experienced the best in customer service. They are knowledgeable, friendly and consistent in providing their customers excellent products and service. …
read moreBrian,
Thank you so much for taking the time to write a review. We value your business, but most of all your friendship. Thank you
Because they are so nice and set you up with a wonderful summer in your pool
Sheila,
Thank you for the five stars and positive comments. We are happy to get you set up. We’re glad that you enjoyed your back years this summer. See you next year:)
The best customer service around!
Kevin, thank you. We certainly appreciate you taking the time to write a review. Thank you for the 5 stars and wonderful comment.
Great customer service!
Cori, Thank you for your 5 star review and nice comment. We do appreciate our customers. Thank you:)
Glad you Tom,Kim,Nancy came into my life. All of you are so personable and care about your customers. Best service All the way around. Thanks for all your help with my pool.
Kathy, You are so welcome. It is truly a pleasure to see you and to help with your pool. We will continue to work to earn your business:)
Very helpful. My new pool store.
Thank you so much!!! We look forward to seeing you again.
Great customer service and support
Thank you Bruce. We really appreciate the 5 stars and nice comment.
The buying of the hot tub experience went smoothly. I have had a few issues come up with the hot tub that were under warranty no big deal. The problem is that the repair people need to communicate better when coming out to a residence. A …
read moreJessica,
We are sorry that we did not call to let you know that we were coming out.
Tom had someone in the area and had him go look at it for repair. The spa was close to the wall and would have had to be drained and moved to dig out the backside of the light to replace the assembly.
We had given Kenny one lens that was under warranty. We gave one to Kenny in the store and Nancy mailed one out to you as well in a padded envelope.
Again, our apologies for not calling and explaining all of this to you. Thank you
Excellent chemical advice for our in ground pool every time I visit the store. Thank you so much!😎
Sharon, thank you for the kind words and 5 star review. We certainly try our best to help our customers achieve a clean, fun environment for their families to swim in.
Young girls working working today. They were very pleasant. It’s nice to to see the young people know the business they are working for
Thank you for the 4 stars Mary. We do have some great young people working on our team this year. Thank you for noticing:)
ALWAYS kind helpful service!!!
Pam,
Thank you so much for the 5 star review. We really really appreciate your feedback.
Very helpful. Great place to walk you through chemicals.
Thank you Jim. We are happy that you found our advice helpful. Thank you for your 5 star review.
I’ve had a pool since 1979 been to other places there products are by far easiest to use and they know them really well
Thank you for your kind comments Gary:) We appreciate you and your business.
Very helpful.
Rachel, Thank you for your 5 star review. We look forward to helping you on your next visit.
Helpful. Knowledgeable. Friendly. Wolter Pools has kept my pool running well for more than 20 years! Kim and her team are the best!
Aw thank you Dave! It’s always fun to see you walk through our doors:)
Excellent service. Kim is so knowledgeable. Love having this local business.
Tammy, Thank you so much for the five star review. We love being here also. It’s so nice to see everyone after the long winter:) we sincerely appreciate your business.
Great friendly service and reasonable prices. Always have what we need for a relaxing rest in the hot tub!
Vicki,
Thank you for your awesome review. We appreciate your kind words:)
This is our new hot tub supply store. Extremely friendly and knowledgeable staff. They have everything you could possibly want to keep your spa/pool water looking and feeling great. Thanks for being part of the community!!
Jeff, we are happy that you found us. Thank you for your kind review. We will continue to work to earn your business:)
Great customer service. Wide selection of products.
Paul, thank you for your kind review:). We hope to see you back soon
The staff at Wolter has been amazing! I purchased a spa that was installed October 2021. Even during supply and employment shortages, they have worked hard to assist me in every way possible. They have been there for me through installation…
read moreBrandi,
Thank you for such a great review. Our goal is always to take care of our customers and give the best service possible. It has been a challenging couple of years with the issues that covid has caused. We are so happy that we were able to meet or exceed your expectations. We will continue to work toward those goals with you and all of our other customers. Thank you again.
We bought a new hot tub from Wolter Pools and Spas last year. It was delivered in July 2022. Their delivery and setup was excellent. Their staff are very friendly and informative. The hot tub is beautiful and we enjoy it every day. We …
read moreTerry, thank you for such a great review . We are so happy that you are pleased with the spa and our service. That is always our goal. Please feel free to touch base with us if you have any questions.
Amazing service. Response time is incredible Too. Highly recommend
Amy, thank you so much for your kind review. We are happy that you were pleased with our service. We look forward to seeing you again soon.
Great experience !!!! Very helpful no one else stocked the part I needed. Had it sitting on counter waiting for me ! Will definitely use them again in future!! Even if they are 45 mins from my house …….
Joel, we are happy that we could help you find your part. Thank you for your kind review. We look forward to seeing you in our store again.
Nice hot tub, good service and prompt with assesories thank you
Nancy, thank you for your 5 stars. We appreciate it:)
I have been a satisfied Wolter Pools customer for over 10 years. Tom and his crew open and close my pool every season, rebuilt the walls and replaced the liner in my pool, replaced my hot tub, replaced my pool pump and furnace, among …
read moreRaymond,
What a nice review! Thank you so much for all of your kind words. We appreciate it so much.
While closing our pool, we were ready to backwash the filter cleaner out of the filter only to have the motor on the pump die. We called Kim on Monday and even though they were busy closing pools, we had a new motor installed the next day…
read moreMichelle, We are happy that we could help you out. We love to see you guys and really appreciate you and your business. Thank you for your wonderful review.
Best. Pool Installation and Service Company. Ever.
Tom, Brian and the rest of the team at Wolter Pools and Spas are the real deal! This is the team! From start to finish, they were awesome throughout the entire dig/build. Great …
read moreDaniel,
What a wonderful review. Thank you so much for such thoughtful words. We truthfully feel like many of our customers are extended family. We have seen the grandparents, parents and now children and grandchildren coming in. We do love our family business. We look forward to seeing you in the store.
Wolter Pools is always helpful with whatever my pool needs may be. Great staff!
Mary, thank you for your 5 stars. We appreciate you!!
We have always been very happy with the services Wolters Pools provides. Tom and his crew are very helpful with answering any questions that we have. They are always very professional & courteous.
Nancy,
Thank you so much for your kind review. We sincerely appreciate your feedback.
Great customer service!!!
Through the years, I have always been able to count on Wolter's to solve my "pool problems" . Truly experts in the business!
Thank you for your 5 stars and kind words. We appreciate them and the fact that you are supporting a small business in the area.