I needed a pool pump to replace our old one. Wolter pools had the one i needed in stock and at a fair price. It was installed the next morning and i couldn't be happier. Fast service and friendly people. Thank you!
Tammy,
I’m so happy that we had what you needed and could get you taken care of quickly. Thank you for taking the time to leave us such a nice review:)
Wolter’s has been incredibly helpful this first year as we learn to manage our new pool. I highly recommend them!
Kari, Thank you for your kind comments and 5 star review. We believe in teaching our customers the 3 step approach to pool care. Maintain a clear, clean pool vs fix one once it turns green. We look forward to seeing you in the store again.
Extremely knowledgeable staff. She took the time to explain everything I needed to know about treating the water in my new spa.
They have an excellent inventory of chemicals and other supplies.
Bill, Thank you for taking the time to send such a nice review. Our team loves helping pool owners enjoy the best water possible. We will keep working to earn your business. Thank you
We put in a inground pool this summer and Tom and his team were fantastic! He walked us through all the steps which is very helpful when you have no clue about this process. And now I just bring in my water samples and they tell me exactly …
read moreSarah,
Thank you for your awesome review. We are so happy that you’re pleased with your new pool. We look forward to hearing about all the fun memories made by the pool:)
We are so excited about our new pool! Tom and team are informative and very professional. We wanted to keep our business local and Wolter Pools & Spas did not disappoint. Looking forward to a strong relationship for many years to come!
Michele, thank you for your 5 star review! We started as a local family business serving those in our community 59 years ago. We are staying true to that still today. Providing families with a fun safe place to gather and play is our goal. Enjoy your pool! It looks like the hot weather is coming this week:)
Our experience with Wolter Pools and Spas has been nothing short of exceptional. When we decided to upgrade our pool with a new liner and automatic cover, we turned to Wolter based on their stellar reputation in the industry. And let me …
read moreJoseph,
What an amazing review that you took the time to write! Thank you so so much for your kind words. Our business is seasonal and we get so busy as people open their pools all at once. We really appreciate you letting us know when we hit our mark:). A sincere thank you from all of us here at Wolter Pool Co.
The staff at Wolter Pools has been so helpful in every way, from answering questions in store and over the phone as well as coming to my home to open and close my pool, checking out my equipment, etc. I highly recommend Wolter Pools.
Barb,
Thank you for your 5 star review. We really appreciate you taking the time to do this. Thank you for your kind words as well:)
Compliments to Tom and his staff in helping us to prep our above ground pool for an opening this spring. We always receive great service from Tom’s staff when we need assistance and we highly recommend to others as a trustworthy business…
read moreThank you so much for the 5 star review. Every day we strive to do our very best. We appreciate your confidence in us. Please remember that you can call anytime with questions.
Wolter Pools & Spa's staff are so accommodating, knowledgeable and professional! Our hot tub is over 20 years old and runs better than most of the new ones! We are so thankful for all their care and service.
Kevin, thank you for taking time to give us a 5 star review. We sincerely appreciate you and are thankful for wonderful customers like yourselves.
Happy Holidays to you and your family.
We just bought a new Nordic hot tub from Wolters pools and spas and we could not be more happy with the whole experience. We are from Janesville and shopped from Rockford to Madison. We highly recommend Wolters! Huge thank you to the team.
John,
We are so happy that you had a great experience with our company. Our teams truly care about the customers that walk thru the door and try hard to meet the customers needs. Honestly , it has been challenging the last couple of years. It is really really nice to hear when we got things right and sent the customer home with a perfect fit! Thank you for sharing your experience. We will work hard to continue to earn your business.
Wolters Pools is the best! I appreciate the pleasant and knowledgeable staff. Customer service is top notch!
Lois, You have no idea how much we appreciate you taking the time to not only give us a 5 star rating, but to also say such nice things. I relay this to our employees and it puts a smile on everyone's faces. Thank you:)
I have been a customer of Wolter Pools for over twenty years. During this time I have experienced the best in customer service. They are knowledgeable, friendly and consistent in providing their customers excellent products and service. …
read moreBrian,
Thank you so much for taking the time to write a review. We value your business, but most of all your friendship. Thank you
Glad you Tom,Kim,Nancy came into my life. All of you are so personable and care about your customers. Best service All the way around. Thanks for all your help with my pool.
Kathy, You are so welcome. It is truly a pleasure to see you and to help with your pool. We will continue to work to earn your business:)
The buying of the hot tub experience went smoothly. I have had a few issues come up with the hot tub that were under warranty no big deal. The problem is that the repair people need to communicate better when coming out to a residence. A …
read moreJessica,
We are sorry that we did not call to let you know that we were coming out.
Tom had someone in the area and had him go look at it for repair. The spa was close to the wall and would have had to be drained and moved to dig out the backside of the light to replace the assembly.
We had given Kenny one lens that was under warranty. We gave one to Kenny in the store and Nancy mailed one out to you as well in a padded envelope.
Again, our apologies for not calling and explaining all of this to you. Thank you
This is our new hot tub supply store. Extremely friendly and knowledgeable staff. They have everything you could possibly want to keep your spa/pool water looking and feeling great. Thanks for being part of the community!!
Jeff, we are happy that you found us. Thank you for your kind review. We will continue to work to earn your business:)
The staff at Wolter has been amazing! I purchased a spa that was installed October 2021. Even during supply and employment shortages, they have worked hard to assist me in every way possible. They have been there for me through installation…
read moreBrandi,
Thank you for such a great review. Our goal is always to take care of our customers and give the best service possible. It has been a challenging couple of years with the issues that covid has caused. We are so happy that we were able to meet or exceed your expectations. We will continue to work toward those goals with you and all of our other customers. Thank you again.
We bought a new hot tub from Wolter Pools and Spas last year. It was delivered in July 2022. Their delivery and setup was excellent. Their staff are very friendly and informative. The hot tub is beautiful and we enjoy it every day. We …
read moreTerry, thank you for such a great review . We are so happy that you are pleased with the spa and our service. That is always our goal. Please feel free to touch base with us if you have any questions.
Great experience !!!! Very helpful no one else stocked the part I needed. Had it sitting on counter waiting for me ! Will definitely use them again in future!! Even if they are 45 mins from my house …….
Joel, we are happy that we could help you find your part. Thank you for your kind review. We look forward to seeing you in our store again.
I have been a satisfied Wolter Pools customer for over 10 years. Tom and his crew open and close my pool every season, rebuilt the walls and replaced the liner in my pool, replaced my hot tub, replaced my pool pump and furnace, among …
read moreRaymond,
What a nice review! Thank you so much for all of your kind words. We appreciate it so much.
While closing our pool, we were ready to backwash the filter cleaner out of the filter only to have the motor on the pump die. We called Kim on Monday and even though they were busy closing pools, we had a new motor installed the next day…
read moreMichelle, We are happy that we could help you out. We love to see you guys and really appreciate you and your business. Thank you for your wonderful review.
Best. Pool Installation and Service Company. Ever.
Tom, Brian and the rest of the team at Wolter Pools and Spas are the real deal! This is the team! From start to finish, they were awesome throughout the entire dig/build. Great …
read moreDaniel,
What a wonderful review. Thank you so much for such thoughtful words. We truthfully feel like many of our customers are extended family. We have seen the grandparents, parents and now children and grandchildren coming in. We do love our family business. We look forward to seeing you in the store.
We have always been very happy with the services Wolters Pools provides. Tom and his crew are very helpful with answering any questions that we have. They are always very professional & courteous.
Nancy,
Thank you so much for your kind review. We sincerely appreciate your feedback.
Friendly staff. Very helpful with testing water and recommending the products that will solve our pool water problems! Their store hours are very accommodating!
Thank you for your 5 star review. We have been blessed to have great employees that really care. We appreciate your kind words.
Wolter Pool & Spas has always been very responsive to all my pool needs. They are knowledgeable and helpful. We have had our pool for over 35 years and have nothing but good things to say about Wolter Pool. Thank you all!
Shirley, thank you so so much for your kind words. It is truly customers like you that make us want to be better. We appreciate your business but more than that, we appreciate you:)
I love Wolter Pool. They have always gone above and beyond to help their customers. They have been my go-to place for pool supplies and help for the past 39 years.
Cindy, thank you for the great review. We really love and appreciate our customers too. Your like part of our “summer” family!
Wolter Pools installed our in-ground pool in 2004. They have serviced it since that time including a liner replacement, filter pump, and pool heater over the years. Staff are always professional. Support local!
Thank you for such a nice review:). We sincerely appreciate you and your entire family! Thank you for your friendship and your business.
Always great service at Wolters. Their customers service is so amazing that I chose not to look anywhere else! We love out spa!! Supporting business in Beloit!
Thank you so much for your 5 star review and wonderful testimony. We do appreciate you and your business:). Thank you for supporting our local family business.
I called Wolters, for a surging and leaking hot tub. They showed up that same day and temporary fixed it. The service guys were excellent- they diagnosed the problem, ordered the part and and were back in a couple of days to complete the …
read moreCari, Thank you so much for your wonderful 5 star review. We are glad that we could help get your spa back up and running and sincerely appreciate your feedback.
Walter Pool & Spa has been incredible to work with. They let us keep our spa on the showroom floor while we got our porch built and have been so accommodating throughout the process. We would highly recommend them to anyone looking for a …
read moreThank you so much for your kind words! Keeping your spa on the floor actually worked well for both of us, as we were able to show people what the spa looked like that we were selling vs just a brochure:).
We hope you enjoy it this winter in your amazing setting. Please take pictures when it’s done so that we can put your photo up in our showroom.
We have had the best experience with Wolter Pool & spas! From our first phone call when trying to find a hot tub, Nancy was warm, welcoming and knowledgeable. She has walked us through every step of owning a hot tub and has tolerated our …
read moreWe want to sincerely thank you for your 5 star review and such kind words. I will make sure that Nancy sees this review as well. We will continue to strive to earn your business:)
I needed some replacement screws for my hot tub because they went missing. Although they didn’t have them in the store they were able to order them and get them to me within the same week.
We are glad to have been able to get what you needed in this crazy economy. Thank you for the five star review:). We appreciate it:)
The girls were very helpful today. Had my pool water tested and bought what I hope will clear things up. Thanks again