Wolter Pools & Spa's staff are so accommodating, knowledgeable and professional! Our hot tub is over 20 years old and runs better than most of the new ones! We are so thankful for all their care and service.
Kevin, thank you for taking time to give us a 5 star review. We sincerely appreciate you and are thankful for wonderful customers like yourselves.
Happy Holidays to you and your family.
We just bought a new Nordic hot tub from Wolters pools and spas and we could not be more happy with the whole experience. We are from Janesville and shopped from Rockford to Madison. We highly recommend Wolters! Huge thank you to the team.
John,
We are so happy that you had a great experience with our company. Our teams truly care about the customers that walk thru the door and try hard to meet the customers needs. Honestly , it has been challenging the last couple of years. It is really really nice to hear when we got things right and sent the customer home with a perfect fit! Thank you for sharing your experience. We will work hard to continue to earn your business.
Wolters Pools is the best! I appreciate the pleasant and knowledgeable staff. Customer service is top notch!
Lois, You have no idea how much we appreciate you taking the time to not only give us a 5 star rating, but to also say such nice things. I relay this to our employees and it puts a smile on everyone's faces. Thank you:)
I have been a customer of Wolter Pools for over twenty years. During this time I have experienced the best in customer service. They are knowledgeable, friendly and consistent in providing their customers excellent products and service. …
read moreBrian,
Thank you so much for taking the time to write a review. We value your business, but most of all your friendship. Thank you
Glad you Tom,Kim,Nancy came into my life. All of you are so personable and care about your customers. Best service All the way around. Thanks for all your help with my pool.
Kathy, You are so welcome. It is truly a pleasure to see you and to help with your pool. We will continue to work to earn your business:)
The buying of the hot tub experience went smoothly. I have had a few issues come up with the hot tub that were under warranty no big deal. The problem is that the repair people need to communicate better when coming out to a residence. A …
read moreJessica,
We are sorry that we did not call to let you know that we were coming out.
Tom had someone in the area and had him go look at it for repair. The spa was close to the wall and would have had to be drained and moved to dig out the backside of the light to replace the assembly.
We had given Kenny one lens that was under warranty. We gave one to Kenny in the store and Nancy mailed one out to you as well in a padded envelope.
Again, our apologies for not calling and explaining all of this to you. Thank you
This is our new hot tub supply store. Extremely friendly and knowledgeable staff. They have everything you could possibly want to keep your spa/pool water looking and feeling great. Thanks for being part of the community!!
Jeff, we are happy that you found us. Thank you for your kind review. We will continue to work to earn your business:)
The staff at Wolter has been amazing! I purchased a spa that was installed October 2021. Even during supply and employment shortages, they have worked hard to assist me in every way possible. They have been there for me through installation…
read moreBrandi,
Thank you for such a great review. Our goal is always to take care of our customers and give the best service possible. It has been a challenging couple of years with the issues that covid has caused. We are so happy that we were able to meet or exceed your expectations. We will continue to work toward those goals with you and all of our other customers. Thank you again.
We bought a new hot tub from Wolter Pools and Spas last year. It was delivered in July 2022. Their delivery and setup was excellent. Their staff are very friendly and informative. The hot tub is beautiful and we enjoy it every day. We …
read moreTerry, thank you for such a great review . We are so happy that you are pleased with the spa and our service. That is always our goal. Please feel free to touch base with us if you have any questions.
Great experience !!!! Very helpful no one else stocked the part I needed. Had it sitting on counter waiting for me ! Will definitely use them again in future!! Even if they are 45 mins from my house …….
Joel, we are happy that we could help you find your part. Thank you for your kind review. We look forward to seeing you in our store again.
While closing our pool, we were ready to backwash the filter cleaner out of the filter only to have the motor on the pump die. We called Kim on Monday and even though they were busy closing pools, we had a new motor installed the next day…
read moreMichelle, We are happy that we could help you out. We love to see you guys and really appreciate you and your business. Thank you for your wonderful review.
Best. Pool Installation and Service Company. Ever.
Tom, Brian and the rest of the team at Wolter Pools and Spas are the real deal! This is the team! From start to finish, they were awesome throughout the entire dig/build. Great …
read moreDaniel,
What a wonderful review. Thank you so much for such thoughtful words. We truthfully feel like many of our customers are extended family. We have seen the grandparents, parents and now children and grandchildren coming in. We do love our family business. We look forward to seeing you in the store.
We have always been very happy with the services Wolters Pools provides. Tom and his crew are very helpful with answering any questions that we have. They are always very professional & courteous.
Nancy,
Thank you so much for your kind review. We sincerely appreciate your feedback.
Friendly staff. Very helpful with testing water and recommending the products that will solve our pool water problems! Their store hours are very accommodating!
Thank you for your 5 star review. We have been blessed to have great employees that really care. We appreciate your kind words.
I love Wolter Pool. They have always gone above and beyond to help their customers. They have been my go-to place for pool supplies and help for the past 39 years.
Cindy, thank you for the great review. We really love and appreciate our customers too. Your like part of our “summer” family!
Wolter Pools installed our in-ground pool in 2004. They have serviced it since that time including a liner replacement, filter pump, and pool heater over the years. Staff are always professional. Support local!
Thank you for such a nice review:). We sincerely appreciate you and your entire family! Thank you for your friendship and your business.
Always great service at Wolters. Their customers service is so amazing that I chose not to look anywhere else! We love out spa!! Supporting business in Beloit!
Thank you so much for your 5 star review and wonderful testimony. We do appreciate you and your business:). Thank you for supporting our local family business.
I called Wolters, for a surging and leaking hot tub. They showed up that same day and temporary fixed it. The service guys were excellent- they diagnosed the problem, ordered the part and and were back in a couple of days to complete the …
read moreCari, Thank you so much for your wonderful 5 star review. We are glad that we could help get your spa back up and running and sincerely appreciate your feedback.
Wolter Pool & Spas has always been very responsive to all my pool needs. They are knowledgeable and helpful. We have had our pool for over 35 years and have nothing but good things to say about Wolter Pool. Thank you all!
Shirley, thank you so so much for your kind words. It is truly customers like you that make us want to be better. We appreciate your business but more than that, we appreciate you:)
Walter Pool & Spa has been incredible to work with. They let us keep our spa on the showroom floor while we got our porch built and have been so accommodating throughout the process. We would highly recommend them to anyone looking for a …
read moreThank you so much for your kind words! Keeping your spa on the floor actually worked well for both of us, as we were able to show people what the spa looked like that we were selling vs just a brochure:).
We hope you enjoy it this winter in your amazing setting. Please take pictures when it’s done so that we can put your photo up in our showroom.
We have had the best experience with Wolter Pool & spas! From our first phone call when trying to find a hot tub, Nancy was warm, welcoming and knowledgeable. She has walked us through every step of owning a hot tub and has tolerated our …
read moreWe want to sincerely thank you for your 5 star review and such kind words. I will make sure that Nancy sees this review as well. We will continue to strive to earn your business:)
I needed some replacement screws for my hot tub because they went missing. Although they didn’t have them in the store they were able to order them and get them to me within the same week.
We are glad to have been able to get what you needed in this crazy economy. Thank you for the five star review:). We appreciate it:)
The girls were very helpful today. Had my pool water tested and bought what I hope will clear things up. Thanks again
I had been fighting a severe algae problem on my own for 3 weeks with minimal success. I brought in a water sample and their recommendations cleared the problem within two days. Additionally, they advised me of the cause of my problem (…
read moreWe appreciate your 5 star rating. Thank you so much. We are also happy that you had success with Bioguard. They make amazing products that when used together typically give our customers great results in solving their problem.
I went to Wolters in a totally depressed state of mind over my inability to maintain the water in my new pool. My water was cloudy and I had no idea how to correct it. I got all kinds of advice from other people and on line to no avail. I …
read moreNolan, Thank you so much for your 5 star review and wonderful words about Michele. She is one special lady and we are blessed to have her. I'm so glad that she could set you on the right track again.
Have a wonderful weekend.
After having a terrible experience at another pool supply store, it was refreshing to go into Wolter’s and as a new pool owner, trust the information they provided. Not only were they helpful, they were extremely friendly. Although it’s …
read moreTracy,
Thank you so much for your 5 start review. We appreciate your business and will continue to try to earn it.
Just had our spa delivered. So far the Woo her team has been excellent. They worked with us for timing as our deck was being built. The delivery guys came with everything needed to get it up on the deck. Very friendly and a great group of…
read moreGreg, thank you for the 5 stars. We are so happy that your excited with your purchase. Enjoy
Nancy was awesome to work with on ordering our new infrared sauna! When it was delivered, their delivery team were very professional and informative. Highly recommend Wolter Pools & Spas for your sauna needs!
Thank you for your positive review and kind words. We do really care about our customers. I’m so glad that you could see that. Have a wonderful 4th and enjoy your beautiful sauna. It looks amazing !
Very knowledgeable and friendly; being a customer for 20 years, I can always rely in their services.
I would recommend them without hesitation
Julio, thank you for your 5 star review. We appreciate the 20 years that you’ve been with us. Word of mouth is still our best advertisement. Thank you.
I have relied upon Walter Pool for over 17 years to keep both my pool and spa in top condition. During a recent liner replacement project they went above and beyond to make sure everything was correct. Kim, Tom and the staff are always …
read moreWow Rick! Thank you for such a wonderful review. We certainly try to take care of everyone and it’s so nice to hear that you have been happy with our service. We really do appreciate our customers. Thank you for such a great review!
Wolter Pool is a very welcoming and friendly atmosphere. Knowledgeable and willing to help. They don't try to over sell or pressure you to purchase things you don't need. I highly recommend them to everybody!!!
Thank you so much for such a kind review and 5 stars. We sincerely appreciate the review and you as a customer:)
Worked great I put what was suggested in the pool the water cleared right up with filter running after a couple of hrs❤
The young man opening my pool was a high school student who was very friendly, worked hard and was very conscientious.
I have always been impressed with the professionalism and friendliness of Wolter personnel.
Thank you so much for the great review. We will pass this on to the guys that opened your pool. Its always encouraging to get positive feedback. Thank you
The staff at Wolters Pools are very customer friendly . I left them a voice message as I was looking for a pool pump . Kim called me back after closing to let me know they had one for me . Who calls after closing to help you out . Five big …
read moreGrayling,
Thank you for your kind words. We try to take care of our customers. Many times that means taking care of phone calls at the end of the day. I appreciate your recognizing our effort. Thank you.