Wolter Pools & Spa's staff are so accommodating, knowledgeable and professional! Our hot tub is over 20 years old and runs better than most of the new ones! We are so thankful for all their care and service.
Kevin, thank you for taking time to give us a 5 star review. We sincerely appreciate you and are thankful for wonderful customers like yourselves.
Happy Holidays to you and your family.
The guys were very knowledgeable and considerate. I always get good service from Wolters
Ken, thank you so much for taking the time to reply. We appreciate it so much. We will continue to train and educate our staff to keep up our service.
Wolters Pools has always been very helpful and does a very professional job...even in the dead of winter!
Thank you so much for taking the time to give a 5 star review! We really appreciate your positive comments. Thank you
We just bought a new Nordic hot tub from Wolters pools and spas and we could not be more happy with the whole experience. We are from Janesville and shopped from Rockford to Madison. We highly recommend Wolters! Huge thank you to the team.
John,
We are so happy that you had a great experience with our company. Our teams truly care about the customers that walk thru the door and try hard to meet the customers needs. Honestly , it has been challenging the last couple of years. It is really really nice to hear when we got things right and sent the customer home with a perfect fit! Thank you for sharing your experience. We will work hard to continue to earn your business.
Wolter Pools has been our pool store for almost 20 years! We would not trust any other business for repairs, chemicals, or services. They are the best!
Marcia,
Thank you for taking the time to reply and to give us a 5 star review. We really really appreciate you:)
Great service and super helpful, friendly staff!
Tammy, thank you for taking the time to review us and leave such a nice comment. We appreciate it.
Wolters Pools is the best! I appreciate the pleasant and knowledgeable staff. Customer service is top notch!
Lois, You have no idea how much we appreciate you taking the time to not only give us a 5 star rating, but to also say such nice things. I relay this to our employees and it puts a smile on everyone's faces. Thank you:)
Wolter Pools and spas was very helpful in picking out our first hut tub. They were very knowledgeable and have answered every question we've had before and after installation.
Eric,
Thank you for your 5 star review. We greatly appreciate you leaving such nice comments as well.
Great pricing and helpful employees!
Heather, thank you for taking the time to reply. We appreciate the 5 stars and nice comment. 🙂
I have been a customer of Wolter Pools for over twenty years. During this time I have experienced the best in customer service. They are knowledgeable, friendly and consistent in providing their customers excellent products and service. …
read moreBrian,
Thank you so much for taking the time to write a review. We value your business, but most of all your friendship. Thank you
Excellent service.
Marge, thank you for the 5 star review and positive feedback. We sincerely appreciate it.
The best customer service around!
Kevin, thank you. We certainly appreciate you taking the time to write a review. Thank you for the 5 stars and wonderful comment.
Great customer service!
Cori, Thank you for your 5 star review and nice comment. We do appreciate our customers. Thank you:)
Glad you Tom,Kim,Nancy came into my life. All of you are so personable and care about your customers. Best service All the way around. Thanks for all your help with my pool.
Kathy, You are so welcome. It is truly a pleasure to see you and to help with your pool. We will continue to work to earn your business:)
Very helpful. My new pool store.
Thank you so much!!! We look forward to seeing you again.
Great customer service and support
Thank you Bruce. We really appreciate the 5 stars and nice comment.
The buying of the hot tub experience went smoothly. I have had a few issues come up with the hot tub that were under warranty no big deal. The problem is that the repair people need to communicate better when coming out to a residence. A …
read moreJessica,
We are sorry that we did not call to let you know that we were coming out.
Tom had someone in the area and had him go look at it for repair. The spa was close to the wall and would have had to be drained and moved to dig out the backside of the light to replace the assembly.
We had given Kenny one lens that was under warranty. We gave one to Kenny in the store and Nancy mailed one out to you as well in a padded envelope.
Again, our apologies for not calling and explaining all of this to you. Thank you
Excellent chemical advice for our in ground pool every time I visit the store. Thank you so much!😎
Sharon, thank you for the kind words and 5 star review. We certainly try our best to help our customers achieve a clean, fun environment for their families to swim in.
Young girls working working today. They were very pleasant. It’s nice to to see the young people know the business they are working for
Thank you for the 4 stars Mary. We do have some great young people working on our team this year. Thank you for noticing:)
ALWAYS kind helpful service!!!
Pam,
Thank you so much for the 5 star review. We really really appreciate your feedback.
Very helpful. Great place to walk you through chemicals.
Thank you Jim. We are happy that you found our advice helpful. Thank you for your 5 star review.
I’ve had a pool since 1979 been to other places there products are by far easiest to use and they know them really well
Thank you for your kind comments Gary:) We appreciate you and your business.
Very helpful.
Rachel, Thank you for your 5 star review. We look forward to helping you on your next visit.
Helpful. Knowledgeable. Friendly. Wolter Pools has kept my pool running well for more than 20 years! Kim and her team are the best!
Aw thank you Dave! It’s always fun to see you walk through our doors:)
Excellent service. Kim is so knowledgeable. Love having this local business.
Tammy, Thank you so much for the five star review. We love being here also. It’s so nice to see everyone after the long winter:) we sincerely appreciate your business.
Great friendly service and reasonable prices. Always have what we need for a relaxing rest in the hot tub!
Vicki,
Thank you for your awesome review. We appreciate your kind words:)
This is our new hot tub supply store. Extremely friendly and knowledgeable staff. They have everything you could possibly want to keep your spa/pool water looking and feeling great. Thanks for being part of the community!!
Jeff, we are happy that you found us. Thank you for your kind review. We will continue to work to earn your business:)
Great customer service. Wide selection of products.
Paul, thank you for your kind review:). We hope to see you back soon
The staff at Wolter has been amazing! I purchased a spa that was installed October 2021. Even during supply and employment shortages, they have worked hard to assist me in every way possible. They have been there for me through installation…
read moreBrandi,
Thank you for such a great review. Our goal is always to take care of our customers and give the best service possible. It has been a challenging couple of years with the issues that covid has caused. We are so happy that we were able to meet or exceed your expectations. We will continue to work toward those goals with you and all of our other customers. Thank you again.
We bought a new hot tub from Wolter Pools and Spas last year. It was delivered in July 2022. Their delivery and setup was excellent. Their staff are very friendly and informative. The hot tub is beautiful and we enjoy it every day. We …
read moreTerry, thank you for such a great review . We are so happy that you are pleased with the spa and our service. That is always our goal. Please feel free to touch base with us if you have any questions.
So knowledgeable and friendly! So pleased to have stopped there. That is definitely going to be my #1 SPA store for sure!
Laura, thank you for stopping in. We are glad that you found us and look forward to seeing you again:)
Amazing service. Response time is incredible Too. Highly recommend
Amy, thank you so much for your kind review. We are happy that you were pleased with our service. We look forward to seeing you again soon.
Great experience !!!! Very helpful no one else stocked the part I needed. Had it sitting on counter waiting for me ! Will definitely use them again in future!! Even if they are 45 mins from my house …….
Joel, we are happy that we could help you find your part. Thank you for your kind review. We look forward to seeing you in our store again.
Nice hot tub, good service and prompt with assesories thank you
Nancy, thank you for your 5 stars. We appreciate it:)
While closing our pool, we were ready to backwash the filter cleaner out of the filter only to have the motor on the pump die. We called Kim on Monday and even though they were busy closing pools, we had a new motor installed the next day…
read moreMichelle, We are happy that we could help you out. We love to see you guys and really appreciate you and your business. Thank you for your wonderful review.
Best. Pool Installation and Service Company. Ever.
Tom, Brian and the rest of the team at Wolter Pools and Spas are the real deal! This is the team! From start to finish, they were awesome throughout the entire dig/build. Great …
read moreDaniel,
What a wonderful review. Thank you so much for such thoughtful words. We truthfully feel like many of our customers are extended family. We have seen the grandparents, parents and now children and grandchildren coming in. We do love our family business. We look forward to seeing you in the store.
They're extremely helpful. VERY Knowledgeable. And was very patient with all the questions we had. We're definitely using then if we decide to get a hot Tub...
Thank you for your review. We appreciate your kind words.
Wolter Pools is always helpful with whatever my pool needs may be. Great staff!
Mary, thank you for your 5 stars. We appreciate you!!
We have always been very happy with the services Wolters Pools provides. Tom and his crew are very helpful with answering any questions that we have. They are always very professional & courteous.
Nancy,
Thank you so much for your kind review. We sincerely appreciate your feedback.
Great customer service!!!
Through the years, I have always been able to count on Wolter's to solve my "pool problems" . Truly experts in the business!
Thank you for your 5 stars and kind words. We appreciate them and the fact that you are supporting a small business in the area.
Always do a awesome job.My pool is always clean and clear within a day or two.
Thank you for your 5 stars. We are always happy to help.
Service was great. Sales people were very knowledgeable. Will be my go to pool store from now on.
Dallas, Thank you so much. We really appreciate the 5 stars and your comments.
Always great service and friendly staff
Maggie,
Thank you for your 5 star review. We appreciate your kind comments.
the people at Wolter Pools & Spas are very knowledgeable and very helpful in the maintenance and service of my pool. I would recommend them to anyone looking to install and maintain their pool or spa.
Thank you for your 5 star review ! Your the best:)
Always very helpful at solutions for all my pool water questions
Tammy, thank you so much for your 5 star review. We sincerely appreciate it
Friendly staff. Very helpful with testing water and recommending the products that will solve our pool water problems! Their store hours are very accommodating!
Thank you for your 5 star review. We have been blessed to have great employees that really care. We appreciate your kind words.
Great, friendly service! Answered my many questions!
Laura, thank you for taking the time to reply and give us 5 stars:).
Very helpful and knowledgeable staff!
Dana,
Thank you so much for your kind review:).
Great service and great place to go
Thank you for your positive review. We appreciate you and your business:)
I love Wolter Pool. They have always gone above and beyond to help their customers. They have been my go-to place for pool supplies and help for the past 39 years.
Cindy, thank you for the great review. We really love and appreciate our customers too. Your like part of our “summer” family!
Love this store!! Employees are always very helpful and know the pool business very well!!! I would recommend them for sure!!!
Kathy, Thank you so much for your kind words and 5 star review.
I’ve been working with Wolter’s for 6 years. Always a pleasant experience!
Meghan, thank you for your kind words and 5 star review. We will keep working to make your experience the best that it can be.
Wolter Pools installed our in-ground pool in 2004. They have serviced it since that time including a liner replacement, filter pump, and pool heater over the years. Staff are always professional. Support local!
Thank you for such a nice review:). We sincerely appreciate you and your entire family! Thank you for your friendship and your business.
Great and very knowledge service and fair pricing. Its my go to for supplies and advise
Richard, Thank you for much for your 5 star review. We will strive to continue to earn your business.
I've been going to Walter Pools for many years and always find friendly, knowledgeable staff. It's a pleasure going there. It feels like family to me.
Thanks everyone for being so helpful!
Alice, thank you for your loyalty and friendship. We feel that your family as well.
Always great service at Wolters. Their customers service is so amazing that I chose not to look anywhere else! We love out spa!! Supporting business in Beloit!
Thank you so much for your 5 star review and wonderful testimony. We do appreciate you and your business:). Thank you for supporting our local family business.
I called Wolters, for a surging and leaking hot tub. They showed up that same day and temporary fixed it. The service guys were excellent- they diagnosed the problem, ordered the part and and were back in a couple of days to complete the …
read moreCari, Thank you so much for your wonderful 5 star review. We are glad that we could help get your spa back up and running and sincerely appreciate your feedback.
Very professional, great communication.
Thank you so much for your 5 star review and great comments! We constantly strive to give the best possible service.
Very personable, knowledgeable, and take their time in looking and assessing your pool needs.
Nancy,
Thank you for the 5 star review. We sincerely appreciate you kind words
Wolter Pool & Spas has always been very responsive to all my pool needs. They are knowledgeable and helpful. We have had our pool for over 35 years and have nothing but good things to say about Wolter Pool. Thank you all!
Shirley, thank you so so much for your kind words. It is truly customers like you that make us want to be better. We appreciate your business but more than that, we appreciate you:)
Walter Pool & Spa has been incredible to work with. They let us keep our spa on the showroom floor while we got our porch built and have been so accommodating throughout the process. We would highly recommend them to anyone looking for a …
read moreThank you so much for your kind words! Keeping your spa on the floor actually worked well for both of us, as we were able to show people what the spa looked like that we were selling vs just a brochure:).
We hope you enjoy it this winter in your amazing setting. Please take pictures when it’s done so that we can put your photo up in our showroom.
We have had the best experience with Wolter Pool & spas! From our first phone call when trying to find a hot tub, Nancy was warm, welcoming and knowledgeable. She has walked us through every step of owning a hot tub and has tolerated our …
read moreWe want to sincerely thank you for your 5 star review and such kind words. I will make sure that Nancy sees this review as well. We will continue to strive to earn your business:)
I needed some replacement screws for my hot tub because they went missing. Although they didn’t have them in the store they were able to order them and get them to me within the same week.
We are glad to have been able to get what you needed in this crazy economy. Thank you for the five star review:). We appreciate it:)
Isabelle is the the best help with my pool! Highly recommend!
Thank you for the five star review:). I will make sure that she sees this.
Knowledgeable staff. So appreciated.
Kevin, thank you for the 5 star review! We genuinely appreciate it.
Wolter Pools & Spas is the best! Solid products and GREAT customer service! Friendly and knowledgeable staff.
Dave,
Thank you for the 5 star review. It was a pleasure selling you a pool this year. Please let us know if you have any questions:)
We went in to get water tested before closing our pool this week. Very friendly and helpful staff. Great service always!
Your the best:) Thank you so much. Have a wonderful winter and we will see you when the snow thaws.
Limited selection. Clean, pleasant showroom and friendly staff.
Thank you for the four stars. We are hoping that next year will be a better year for getting products in and we will have better stock:)
Very nice and have always been ready and helpful to answer all questions we had
Tori, thank you for the 5 star review. We sincerely appreciate it and will continue to work hard to take care of your pool issues!
Great customer service, friendly staff
We appreciate the 5 star review . We hope to see you back in our store soon 🙂
Every time I go in everyone is very helpful and knowledgeable Highly recommend Wolter Pools and Spas!
Brandon,
Thank you for the 5 star review and recommendation to visit our store. We sincerely appreciate it:)
The girls were very helpful today. Had my pool water tested and bought what I hope will clear things up. Thanks again
I had been fighting a severe algae problem on my own for 3 weeks with minimal success. I brought in a water sample and their recommendations cleared the problem within two days. Additionally, they advised me of the cause of my problem (…
read moreWe appreciate your 5 star rating. Thank you so much. We are also happy that you had success with Bioguard. They make amazing products that when used together typically give our customers great results in solving their problem.
I called asking for a part to my pool ladder. They had the part I needed and had it sitting behind the counter when I came in later to pick it up.
Thank you for the five stars. I’m so glad that we were able to help you out with the correct part that thou needed.
I went to Wolters in a totally depressed state of mind over my inability to maintain the water in my new pool. My water was cloudy and I had no idea how to correct it. I got all kinds of advice from other people and on line to no avail. I …
read moreNolan, Thank you so much for your 5 star review and wonderful words about Michele. She is one special lady and we are blessed to have her. I'm so glad that she could set you on the right track again.
Have a wonderful weekend.
After having a terrible experience at another pool supply store, it was refreshing to go into Wolter’s and as a new pool owner, trust the information they provided. Not only were they helpful, they were extremely friendly. Although it’s …
read moreTracy,
Thank you so much for your 5 start review. We appreciate your business and will continue to try to earn it.
Very helpful and fast. Thorough printout and instructions to get my water back in shape.
Thank you for your 5 star review. We appreciate your positive feedback:)
Just found out this place is here. Went in looking for a part and they had it. Very nice people. Will be back for sure!
Thank you, we are glad that you found us:)
Friendly service!
Thank you for the 5 star review. We really appreciate it:)
Just had our spa delivered. So far the Woo her team has been excellent. They worked with us for timing as our deck was being built. The delivery guys came with everything needed to get it up on the deck. Very friendly and a great group of…
read moreGreg, thank you for the 5 stars. We are so happy that your excited with your purchase. Enjoy
I was referred to Wolter by the previous owner of our new home. They were knowledgeable and friendly
Jay,
Thank you for your 5 star review and kind words. We appreciate them and will continue to work hard to take care of your needs.
Great customer service and friendly ❤️
Thank you for your 5 star review
Nancy was awesome to work with on ordering our new infrared sauna! When it was delivered, their delivery team were very professional and informative. Highly recommend Wolter Pools & Spas for your sauna needs!
Thank you for your positive review and kind words. We do really care about our customers. I’m so glad that you could see that. Have a wonderful 4th and enjoy your beautiful sauna. It looks amazing !
Very knowledgeable and friendly; being a customer for 20 years, I can always rely in their services.
I would recommend them without hesitation
Julio, thank you for your 5 star review. We appreciate the 20 years that you’ve been with us. Word of mouth is still our best advertisement. Thank you.
I have relied upon Walter Pool for over 17 years to keep both my pool and spa in top condition. During a recent liner replacement project they went above and beyond to make sure everything was correct. Kim, Tom and the staff are always …
read moreWow Rick! Thank you for such a wonderful review. We certainly try to take care of everyone and it’s so nice to hear that you have been happy with our service. We really do appreciate our customers. Thank you for such a great review!
Wolter Pool is a very welcoming and friendly atmosphere. Knowledgeable and willing to help. They don't try to over sell or pressure you to purchase things you don't need. I highly recommend them to everybody!!!
Thank you so much for such a kind review and 5 stars. We sincerely appreciate the review and you as a customer:)
A little pricey, but having a pool is a luxery, so it's expected. These guys have been around a long long time, and have gave us many hours of swimming pool fun!
Thank you for the 4 stars and great review. We do appreciate it all.
Worked great I put what was suggested in the pool the water cleared right up with filter running after a couple of hrs❤
Always very helpful when I'm needing something for my pool
Thank you for the 5 star review. We sincerely appreciate it:)
Very friendly staff. They had what I needed a solar cover for my pool. If you have pool water problems they are great to figure out what is wrong and tell you how to fix it. They have everything you need for pools and spas.
Thank you so much for such a kind review.
They know their stuff. Very friendly and knowledgeable
Thank you Patty:) We appreciate your kind words and 5 star review.
Super friendly super helpful
Miranda was the biggest help! She took time to look for and find ladders for me and took pics and sent then to me ! Called me back numerous times to make sure it was what we wanted!! She was amazing !!
The young man opening my pool was a high school student who was very friendly, worked hard and was very conscientious.
I have always been impressed with the professionalism and friendliness of Wolter personnel.
Thank you so much for the great review. We will pass this on to the guys that opened your pool. Its always encouraging to get positive feedback. Thank you
The staff at Wolters Pools are very customer friendly . I left them a voice message as I was looking for a pool pump . Kim called me back after closing to let me know they had one for me . Who calls after closing to help you out . Five big …
read moreGrayling,
Thank you for your kind words. We try to take care of our customers. Many times that means taking care of phone calls at the end of the day. I appreciate your recognizing our effort. Thank you.
We always get great service. Staff is knowledgeable and friendly. Love having a great store so close.
Thank you Danielle:). We appreciate your great review.
Went to get pool supplies and ask a couple questions. They answer all questions and load supplies in my vehicle. Have used them for many years and never been disappointed. Very happy! 😃🤗
Thank you so much for your kind words and 5 star review. We truly appreciate you.
Answered all my questions(and I had lots of them)! Super friendly!
Everything I needed to get my hot tub chemistry balanced! Super friendly, professional and non judgmental. They have a customer for life.
They had all my products I used last year and I ordered all of them over the phone and they brought it right out to the car for me. It was great.
Thank you Sarah. We really appreciate the 5 stars.